Are you a small business looking for a partner to build the perfect IT support ecosystem? We can help you pick solutions, design, configure and integrate them with you! The logos above are just a few of the platforms we work with.
CRM, ITSM, Help desk, Livechat. For each of those categories, you can find hundreds of solutions promising you only the best. We can help you choose the one that fits your context the most and configure it for you.
Do you already know what the perfect product for you is? Great! Now, let’s start the work. We will design and build the solution for you. If you need to integrate 3rd-party products, this is something we can do as well.
Help Centers and live chats deflect support tickets. This means less money wasted on support, and more investments for developing your product.
We follow the publisher best practices and remain as close to the product philosophy as possible.
We have an unparalleled experience in both in the majority of CRM and ITSM platforms available on the market.
Surprised, eh? We know our business so well we don't charge projects by the hour. We work together one milestone at a time.
Zapier, Make.com and Automate.io connect apps and automate workflows in a few clicks! We can build integrations between any of your solutions, even if you cannot find the right connector on those platforms.
No matter the use case, we make it work. Quickbooks to Airtable, Square to ClickUp, Google Forms to ActiveCampaign, Shopify to MailChimp and more..!
We can use existing connectors from Make.com or customize one based on the product API you want to integrate with. This is a major difference with Zapier where you are limited to their own library.
We partner with Make.com whenever possible, because we find our customers pay less and have more flexibility over the automation.
Our prebuilt offer includes 2 automations, with up to 10 product actions and 4 different products per workflow. The vast majority of customers have only 2 products to integrate with each other.
We charge $200 per additional process. Revisions are billed $50 each (e.g., you call us back 2 week later to make a minor modification).
It takes an average of 5 days per workflow.
Canadesk offers consulting services, but also affordable custom apps, integrations and themes. We publish some of those directly on the SaaS publishers' marketplaces to make it easier for you to consume.
STATUS: Version 1.0.6 Released (Zendesk Marketplace).
A fresh and modern look for product startups. It is based on one of the most popular ITSM platforms on the market.
Branding, colors and fonts are entirely customizable from the Zendesk settings panel. It is also compatible with all standard features (e.g., community, hide sections).
Note: Zendesk only support US$ payments at the moment.
STATUS: Version 1.0.6 Released (Zendesk Marketplace).
Another well-crafted and minimalist theme to help users understand your product or services better!
Branding, colors and fonts are entirely customizable from the Zendesk settings panel. It is also compatible with all standard features (e.g., community, hide sections).
Note: Zendesk only support US$ payments at the moment.
Many customers may find not all their requirements are covered by our marketplace applications and themes. And that’s fine – we design our apps to be as generic as possible, so that anyone can purchase them directly from the SaaS publisher.
If you would like us to build a custom theme application for your company, or make changes to our marketplace products, contact us!
We have answers.
Congratulations, you are on your way to glory!
Now is the time to structure your support processes – you’ve probably heard the terms CRM and Helpdesk before. We can help you choose tools (Zendesk, Freshdesk, Intercom, Klaviyo, etc.) that work for your particular industry, design and set them up so that you can grow even more.
Whenever possible, we partner directly with the SaaS solutions you are using. This means our applications and themes are available on the publisher marketplace. They handle everything from payment to deployment. For custom projects or requirements, please contact our support team.
We love trying new cloud products. Our team will assess the solution capabilities and come back to you with a decision. Generally speaking, any product available in the Cloud with open APIs is a nice addition to our portfolio.
Canada, East Coast (EST Timezone). We are currently expanding to West Europe.